Trang An Retreat

The staff should be teaching every hotel what customer service means. They sent regular WhatsApp updates on the weather/flooding situation as we traveled from Hanoi after the typhoon. They brought meals to our room when the flooding at the hotel was too deep. They cooked for us even though they had to turn the power off to most of the hotel because of the flooding. The location is beautiful! Since you are staying away from most things they do have scooters and bicycles to rent. It is a family run hotel and they are all just the kindest, friendliest, most helpful people that go above and beyond for their guests.

Really lovely place to stay in Trang An, away from the main road but connected down a dirt track to other homestays and restaurants in a beautifal and lush mountainous valley. It's a quick bike ride to the Trang An riverboats, and just a bit more to the historic Hoa Lu capital site, and there is amazing accessible countryside all around this area. The retreat is just like the pictures, simple clean rooms, a lovely garden ambience, and a good swimming pool. But also the people running it are really kind and genuine and it's fairly easy to socialise with other guests around the pool area if that's what you want to do. Really, it's all very chilled.

Tucked in a perfect location in Trang An. It sits right on the river with a quiet road running in the front of it. They rent mopeds and bicycles, which make exploring Ninh Binh quite convenient. The staff was very kind, welcoming, and helpful. They have a nice booklet with suggestions for the area as well. A lot of cute restaurants within 20 minutes of walking as well. The pool is extremely clean and meticulously kept. The beds are comfortable.

This was a family run property. Sam contacted us once we had made a booking with lots of valuable information about transport, trips and meals. He arranged our transport from Ninh Binh and to Phong Nha and a trip to to including going on the boats at Trang An into the caves. We used the bikes to go to Hoa Lu. Lots of choice for the free breakfast. Rooms were large and so was the bathroom. Lots of family run restaurants nearby, we particularly liked the river view restaurant.

Excellent hotel in Trang An. We went there from a motor bike from "Tam Coc ".Very helpful receptionist and the owner of the hotel. Hotel location is very good .It was easy to arrive there because of our bike ,if not you have to go about 01 km in a under construction road. that's no harm ,after go there every thing will go off with the hotel environment. Breakfast was very good ,Set menu, but more choices. Hotel owner offering some other free items for the breakfast. Thank you for all support which you given us .Recommended this hotel for all Trang An travelers.